Zendesk Talk number availability and address requirements Follow

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8 comments

  • Avatar
    Aadit bimbhet

    Hi Nora,

     

    Thanks for sharing this list. For the countries in Beta when can we expect those to be available? Specifically I'm interested in the Philippines and then Malaysia.

     

    Thanks!

  • Avatar
    Nicole - Community Manager

    Hey Aadit - 

    Apologies for the delayed response. I've been tracking down the answer for you; should have one for you soon!

  • Avatar
    Caroline Kello

    Hi Aadit,

    You can sign up for the beta numbers here, right now :)

  • Avatar
    Nicole - Community Manager

    Thanks, Caroline!

  • Avatar
    Patrick Harland-Lee

    Would really be interested in a Toll-Free number for Singapore please!

  • Avatar
    Clement Tang

    "Numbers from Taiwan and Venezuela cannot receive calls; they can only make outbound calls."

    What is the point of providing "toll-free" number which can only make outbound calls?

    In which case a customer service agent will make outbound calls through a toll-free number to reach customers?

  • Avatar
    Jessie - Community Manager

    Hi Clement!

    There are a couple factors in play here. The biggest one is that our phone numbers are provided by our friends over at Twilio, and so we're restricted by what they have available. The other is that the Taiwan and Venezuela toll-free numbers are in beta, and those are the only number types we currently have available for those two countries. So it's very possible that this will change at some point (although I don't know when). I hope that helps!

  • Avatar
    Amino Assistant (Larry) (Edited )

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