Make your emails stand out by adding a sender avatar

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4 Comments

  • Wouter van Gessel

    Very useful article. Every organisation should have their email avatar setup!

    1
  • Ryan W

    Glad you liked it Wouter! Let me know if you run into any issues, or find any additional tips that should be included!

    1
  • Jude Kriwald

    Hi, neither of these suggestions work for me. I have tried making a Google account for support@MYDOMAIN.zendesk.com (my primary Zendesk email address), and I have tried using Gravatar.

    Are there any alternatives? This feels like something that should be able to be edited in Zendesk (as per any normal user), and not with 3rd party products like Gravatar.

    0
  • Kyle Jones

     Hey Jude,

    I've created a ticket for us to work in regarding this issue. Because I do want to discuss why these options are not working for you, and I'm hoping we can come up with a solution together!

    0

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