Changing your password

You can easily change your password in your user profile. If you're an admin you can reset an end-user's password (see Resetting user passwords).

An email confirmation is sent when an end-user password is changed via:

• Agent interface
• Password reset link
• API

Note: If your password expires before you've had a chance to change it, you'll be redirected to a Forgot password flow when you try to sign in. Follow the onscreen instructions to reset your password.

To change your password

1. In your user profile, open the Security Settings tab.

   

2. Click Change in the Password section.
3. Enter in your Current password, then enter your New password twice.
   Note: The new password must match or else your password will not be saved.
4. Click Change password.

   Your password is updated. You will receive an email from Zendesk Support notifying you that your password has changed.