Changing your password

You can easily change your password in your user profile. If you're an agent or administrator, you can reset an end-user's password (see Resetting user passwords).

An email confirmation is sent when a password is changed via:

• Agent interface
• Password reset link
• API

To change your password

1. In your user profile, open the Security Settings tab.

   

2. Click Change in the Password section.
3. Enter in your Current password, then enter your New password twice.
   Note: The new password must match or else your password will not be saved.
4. Click Change password.

   Your password is updated. You will receive an email from Zendesk Support notifying you that your password has changed.