On Guide Enterprise, you can set reminders based on article verification rules to notify you when articles need to be reviewed and verified.
When articles meet the criteria and the interval based on a rule, email notifications are sent, and the articles appear in the Needs Verification article list. These articles are considered unverified, and remain so until someone verifies the articles. You can view a list of all unverified articles in the Needs Verification article list.
You must be on Guide Enterprise to use article verification. You must be a Guide admin or an agent with edit permissions to view the Needs Verification article list.
- In Guide, click the Manage articles () icon in the sidebar, then click Needs
A list of all your unverified articles that need to be reviewed and verified appears.