Explore recipe: Tickets by agent by channel

Have more questions? Submit a request


  • Ed Soria
    Comment actions Permalink

    Nice work,

    I noticed that by default, Explore only selects one value per row so if you want to see the stacked chart as expected, you need to select all or at least multiple values in the row. (In this case, multiple channels)

    This first example is configured for a stacked chart but only one channel is selected. 

    This example has all channels selected and now you see the stacked chart displayed:

  • Rob Stack
    Comment actions Permalink

    Nice tip, thanks Ed!

  • CIT Aspial
    Comment actions Permalink

    How to sort the results of the stacked bar?

  • Marj
    Comment actions Permalink

    Hi CIT Aspial,

    Hope you're having a great day!

    With regards to your concern about sorting stacked bar results, you can do this by selecting the result manipulation menu on the right side when creating/editing query, then select Sort. 



    For more information with regards to sorting results in Explore, please refer to this article, https://explore.zendesk.com/hc/en-us/articles/235944108-Sorting-results 




Please sign in to leave a comment.

Powered by Zendesk