Installing Zendesk Chat for Magento 2.0

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5 Comments

  • Dan

    Hi, I'm working with developers on Magento 2.2 build (we currently use Zopim on our retiring platform). I cannot see anywhere showing that ZenDesk Chat supports Magento 2.2?

    Can you confirm if it is supported / or a release date to when you expect it to be supported? I would rather install natively and not use another 3rd party App to do this if possible to avoid. The only reference I can see is the below:

    https://marketplace.magento.com/betterdeals-zopimchat.html

    Thanks

    0
  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Dan,

    The Magento plugin isn't maintained by us so we cannot guarantee it working on Magento 2.2.

    You can always embed the widget directly without using a plugin, either directly in the website code or via tag manager tool like Google Tag Manager.

    Thanks,

    Ramin

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  • Sam L.

    On the later version of Magento 2, you need to go to Content >> (Click edit on your store) >> HTML head 

    0
  • Gennaro Montella

    Hello. I tried and tried again but I can't integrate your chat module in my MAgento 2.3.2 store. You could tell me a way to do it. I tried to integrate the script in the html head, but nothing

    0
  • Dan Ross
    Community Moderator

    Hi Gennaro,

    Do you have a link to your store page and the script you're trying to embed? it would be much easier to help if we can see what you've tried.

    0

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