Enabling push notifications for the Chat SDK for mobile

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3 Comments

  • Jason Williams

    Has anyone else seen it occur that when the app is launched cold from a Zendesk Chat push notification that the chat view opens empty without any UI except the nav header and the lower square with the number of notifications?

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  • Brett - Community Manager

    Hey Jason,

    How often does this issue occur? I haven't seen any other reports of this issue on my end related to this. Any chance you could provide a screenshot of what you're experiencing?

    Thanks!

    0
  • Jason Williams

    Hi Brett,

    Every time the app is launched cold from a push notification. If the app is already running the chat window loads fine. Attached are some screenshots.

    -J

     

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