Tidying up the suggestion list means dismissing content cues and suggestions as you see fit.
To dismiss a content cue
- Click to open the cue you want to dismiss.
- In the open cue, click Dismiss cue.
- (Optional) In the feedback window, indicate whether the cue was helpful by
clicking Yes or No.
It is the same if you have been working on the cue:
- On the cue you have finished working on, click Dismiss cue.
The cue is removed from the suggestion list for 90 days. After 90 days, the article or topic suggestion is re-evaluated by Content Cues and added back to the suggestion list, if appropriate.
If you don't dismiss a cue, it is automatically removed from the suggestion list after 30 days.
2 Comments
Hey team,
Can you provide a little more insight as to which option to choose? We get suggestions for articles that we have updated, say 10 days ago, but aren't sure if we should dismiss these or mark them as resolved.
Thanks!
-Theo
Hey Theodore,
If you feel the Content Cues appropriately flagged the article for change even if you made that change already 10 days prior, I would go ahead and mark as resolved.
That way you get relevant future suggestions.
Let me know if you have any other questions for me.
Cheers!
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