Explore recipe: Percentage of calls answered in more than 30 seconds

Have more questions? Submit a request


  • Lauren Sells
    Comment actions Permalink

    How do I get this % Breached stat showing as a KPI so I can have it as a basic stat on my dashboard?

    Every time I click KPI it renders incorrectly.

  • Brett - Community Manager
    Comment actions Permalink

    Hey Lauren,

    There should be a KPI Visualization option you can use when creating your query. Check out the following article for more information: Chart types for comparing metrics

    Let me know if you run into any issues as I'll be happy to assist further.



Please sign in to leave a comment.

Powered by Zendesk