Explore recipe: Percentage of calls answered in more than 30 seconds

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2 Comments

  • Lauren Sells
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    How do I get this % Breached stat showing as a KPI so I can have it as a basic stat on my dashboard?

    Every time I click KPI it renders incorrectly.

    0
  • Brett - Community Manager
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    Hey Lauren,

    There should be a KPI Visualization option you can use when creating your query. Check out the following article for more information: Chart types for comparing metrics

    Let me know if you run into any issues as I'll be happy to assist further.

    Cheers!

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