Explore recipe: Reporting on CSAT and one-touch tickets

Have more questions? Submit a request

2 Comments

  • Joan Ling
    Comment actions Permalink

    Hi there, I only have Normal, Color, Size and Tooltip options in the % Satisfaction score metric, can you advise why that is?  Thanks.

    0
  • Chris H
    Comment actions Permalink

    Joan,

     

    This is likely due to the visualization type. Some of the visualizations do not have all of the options listed. Changing this to Column or Line will give you those options! 

    Let me know how this works for you!

     

    Regards,

    Chris

    1

Please sign in to leave a comment.

Powered by Zendesk