Explore recipe: Determine ticket assignee when satisfaction rating is given

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  • Alisha Strawbridge

    Thanks for this report recipe Jessica. Very helpful!

    I might be wrong but I think the instructions for the recipe say to add ticket satisfaction rating in rows but in your end state report it states to use Changes - new value instead.

    For me - I'm trying to see who is the assignee for each satisfaction rating update so am using Changes - new value field in the row.
    Not sure if this was a typo and needing fixing etc :)


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