Enabling search across multiple Help Centers (Guide Enterprise)

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3 Comments

  • Renato Milan dos Santos
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    Hi, Jennifer Rowe!

    Is there a way to specify a Help Center to be considered only when using search bar on home page? For example, based on your screenshot above I want my search to look for the term "refund" only within Brand C HC both on instant search and page results.

    Looking forward to hearing from you. Regards,

    Renato

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  • Erika Camille Sundian
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    Hello Renato,

    It looks like what you are looking for is something not built in. If you need the search function to be specific per term/brand then you would need to build something using APIs. You may refer to this documentation for more information: https://developer.zendesk.com/rest_api/docs/help_center/search

    Hope this pointed you in the right direction! :)

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  • Renato Milan dos Santos
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    Thanks for your reply, Erika Camille Sundian!

    Regards,

    Renato

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