Explore recipe: Inbound calls by wait time

Have more questions? Submit a request

2 Comments

  • Chris Smith
    Comment actions Permalink

    How is Not Recorded defined?

    0
  • Devan
    Comment actions Permalink

    Hello Chris Smith,

    In Explore Not Recorded is defined as a metric that doesn't fit within the standard listing of time brackets for wait times. In short, anything call time recorded as zero.

    Best regards. 

    0

Please sign in to leave a comment.

Powered by Zendesk