Giving agents access to Explore

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2 Comments

  • Devan - Community Manager
    Zendesk Community Manager

    Have a question on Explore Insights Migration?

    Next Tuesday, January 26, we’ll be hosting our next Q&A event. From 11:00 am - 12:00 pm CST, we’ll be answering questions and product feedback on Explore Migration and Setup. Registration is open now, but we still recommend registering to receive a post-event recording for those who can't attend.

     

    How to register for this event?

    Follow the registration link and sign up for our live event, which will begin at 11:00 am on January 26. Upon registering you will be prompted to submit your question you'd like our experts to answer, which will be addressed even for those who can't attend. Afterward, we will post a recording of the webinar in the community, along with a summary of all of the questions answered. 

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  • Katie Dougherty

    Hi there, 

    Thank you for your feedback on this article! If you have a moment, please post your feedback in the Explore feedback Community Section so our Product Managers can review it and other users can upvote your suggestion. 

    I'd like to offer the following resources we have for moving from Insights to Explore! Our Product Teams are working to address any feature parities and please get in contact with your account representative with any concerns on the Insights EOL timeline and assistance in migrating to Explore. 

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