This article includes the following information about the available Zendesk Explore plan types:
Current Explore plans
The table below summarizes the Explore plans and the Suite, Support, or Sell plans in which they're included.
| Zendesk Explore plan | Included in |
|---|---|
| Lite | Suite Team, Suite Growth, Support Team, Support Professional, Support Enterprise, and Sell Team |
| Professional | Suite Professional and Sell Growth |
| Enterprise | Suite Enterprise, Suite Enterprise Plus, Sell Professional, and Sell Enterprise |
For current feature information, see the Zendesk Suite plan comparison page, then refer to the reporting and analytics section. The feature set is the same whether it's included in the Suite or Sell plan or purchased as a paid plan with a Support plan.
About Explore plans prior to February 1, 2021
Prior to February 1, 2021, Explore was not included in the Suite. It was previously available only with Zendesk Support Professional and Enterprise, as a free plan or a paid plan.
For a list of features as of January 31, 2021, before Explore was included in the Suite, see this list.
About the Explore Legacy plan
- It includes the following features that are not part of Explore Professional:
- It does not include features released after October 11, 2022, including access to the Explore live dashboard.
For a list of Legacy features, expand the following section.
Viewing your plan type
You can view your current plan in the billing section of Admin Center.
To view your current plan
- In Admin Center, click
Account in the sidebar, then select Billing > Subscription.
For more information, see Viewing plan subscriptions.