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Rob Stack

Zendesk Documentation Team

Editado 23 ene 2025


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Hello! 

 

I don't see in this article an important limitation I just found which is that SLAs dataset won't be accessible for those agents with specific Explore permission on their Roles. 

This is how agents see all the reports from SLAs dataset, eventhough those reports do not include any other group related data. 

Is there anything you're planning to launch in the near future?
 

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Hi! 

I don't see mention here to SLAs dataset, which are not included to any agent with specific Explore permissions in his Role. 

Is there anything you're planning to launch in the near future?

 

 

 

 

 

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