Reach pricing and billing FAQ

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2 Comments

  • Aaron dempsey

    Do you credit roll over each month if you don't use them all?

     

     

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  • Katie Dougherty
    Zendesk Community Team

    Hi Aaron dempsey,

    Happy to clarify!

    At the end of the month, any unused enrichment or prospecting credits will expire and will not be rolled over to the next month. At the start of a new month, your team will have a new allotment of credits.

    Be sure to use all available credits each month! 

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