Is Zendesk HIPAA compliant?

Question

 Is Zendesk HIPAA compliant?

Answer 

Zendesk provides an Advanced Security add-on that includes the ability to configure for HIPAA compliance. For more information, see Advanced Security: Enhanced Disaster Recovery and HIPAA Compliance Configuration (Enterprise Add-on). 

Adhering to HIPAA compliance while using Zendesk largely depends on how you use the software. Because Zendesk is highly customizable to your business, we strongly recommend that you contact your Account Executive to discuss your particular use case if you need to be HIPAA compliant.