You've joined a community of thousands of companies who aim to deliver delightful experiences to their customers. Like you, they realize the importance of customer experience as a key differentiator in today’s market. At Zendesk, we pride ourselves in offering best in class software solutions that are quick to implement, easy to use, and scale to fit your needs.
This article contains a bunch of resources that will help you get up and running, connect with Zendesk and other customers, and keep your customer support ahead of the curve.
Getting started
Read
These launch guides for each Support Suite feature walk you through recommended tasks to get up and running. Go deeper with all the documentation you could ever need to get the best from Zendesk.
Watch
Check out our video tutorials on YouTube. Zendesk From Home offers short, bite sized videos highlighting our favorite features and ones you request.
Interact
Start your product education journey with the help of our guided learning paths, or browse through our extensive library of free training courses.
Staying connected
Peers
Start a conversation and learn from our community of Zendesk users who have already done what you are trying to do! Ask a question, share product feedback, and get tips and tricks from fellow customers.
Product
Read about product launches and webinars on What's New at Zendesk. Follow our product updates and announcements sections to learn about releases as they happen. Keep an eye on our early access programs for upcoming features.
Apps
Things don't end with your Zendesk products. Zendesk and many other vendors create apps that add to your support functionality and provide new theming for your help center. Get started browsing at the Zendesk Marketplace.
Keeping ahead of the curve
Trends
Stay on top of cutting edge trends with our benchmark tool that measures your performance against your peers. Then, read reports from our data science team about the latest in customer support. Get started here.
Stay in the know
Learn and become a customer experience thought leader by attending one of our events including our yearly Relate conference. Learn about your peers best practices and key learnings in our CX Moments series.
Thought leadership
Subscribe to The Library, our customer blog to keep up with the latest from Zendesk and the latest trends and tips from the customer service industry.
If you need more help, see Contacting Zendesk Customer Support.
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