Explore recipe: Tickets by agent by channel

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4 Comments

  • Mark Fly

    It would help considerably if you could see the pictures. They are so small and unreadable

    0
  • Erin O'Callaghan
    Zendesk Documentation Team

    Hi Mark Fly, sorry about that! I've updated the article so that the images are larger. Hopefully that helps!

    0
  • Muhammad Awad

    The results are so vague. Is there a way to get more readable results for large datasets? 

    Erin O'Callaghan

    0
  • Erin O'Callaghan
    Zendesk Documentation Team

    Hi Muhammad Awad, if the full report results are too hard to read in a single report, you can use a filter to restrict the report results by date or by a certain attribute (like Ticket group, Ticket organization, or whatever else makes sense for your data). That should make the report more manageable. 

    0

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