How do I re-position the Web Widget, Web Widget (Classic) or Chat widget on my website?

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  • Paul Mosley

    Thanks is it possible to tell me how to change the position of the chat icon from left to right?

    For our site -

    I have realised the icon on the left blocks a key part of our functionality.

    I tried going to agent/admin/chat but couldn't see any settings there.


  • Christine Diego
    Zendesk Customer Care

    Hi there,

    I was able to check your website and it looks like you have already adjusted the position of the web widget.

    But if you need to configure your widget, you can click the Admin icon in the sidebar and then navigate to Channels > Widget. From the Customization tab, configure your Web Widget components. When you're done configuring components, click Save.


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