Editing a user profile in Sell

What's my plan?

You can manage the name and email address fields of a user profile in Zendesk Admin Center. You must have admin rights to edit these fields.

To update a user profile

1. On the Sell sidebar, click Settings (), then click Manage > Users.
2. Click the user you want to edit. Alternatively, for your own profile, click Manage > Profile in Sell.

   The name and email address fields are read-only, and are managed in the Zendesk Admin Center. You need admin rights to edit these fields.

3. Click Edit Profile.

   A new window opens for the Zendesk Admin Center.

4. Edit the name and manage the email address.
   Note: Users have a primary email address and can have additional email addresses as well. See Managing team member user email addresses.
5. Click Save.

   Your updates are applied immediately.

6. If you update any of the other fields in Sell, click Save.

   Your updates are saved. When you refresh your Sell window, you'll see the name and email address updates.