Disabling your help center community

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  • Kenya Roberts

    How can I preview the help center with the community portion disabled to see how it all looks? I only want the Help Center, but not the community

  • Gabriel Manlapig
    Zendesk Customer Care
    Hi Kenya,
    When you disable Gather within the Guide settings, it will make the Community portion not visible for end-users in the live version of your Help Center. For agents and Guide managers it will still be visible while editing, in the event you'd like to re-activate again.
    If you really want to remove the community link completely. You'll want to navigate to our Guide Theme settings and edit your theme code to remove the following code as shown in the screenshot below:

    Remove the following line from your header.hbs template:
    {{link 'community'}}
    I hope that helps. Thank you!

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