Replacing your current SSL certificate

Return to top


  • Amit Chinchane

    For SSL configuration, the first step is to do Host Mapping for zendesk on the company domain.

    If adding of CNAME is not possible on the domain, then can TXT records created on DNS will also work for host mapping in zendesk?

  • Kai
    Zendesk Customer Care
    Hi Amit,

    Creating TXT records instead of CNAME will not work for Hostmapping, since CNAME is one of the essential records that you need to set up for the host mapping to work as expected. 


Please sign in to leave a comment.

Powered by Zendesk