If you use hosted SSL on Zendesk, you can replace your existing SSL certificate with a new one. For more information, see Replacing a certificate.
If you use hosted SSL on Zendesk, you can replace your existing SSL certificate with a new one. For more information, see Replacing a certificate.
2 Comments
For SSL configuration, the first step is to do Host Mapping for zendesk on the company domain.
If adding of CNAME is not possible on the domain, then can TXT records created on DNS will also work for host mapping in zendesk?
Creating TXT records instead of CNAME will not work for Hostmapping, since CNAME is one of the essential records that you need to set up for the host mapping to work as expected.
Thanks!
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