You apply management permissions to an article in your knowledge to set the edit and publish permissions for that article. You can also apply custom management permissions based on user segments.
You can create an article list of all articles with a specific management permission. When you view a custom management permission, you can access a list of all articles where that management permission is applied.
Viewing a list of articles with specific management permissions
You can create an article list to view all articles with specific management permissions.
To create an article list of all articles with specific management permissions
-
In Knowledge admin, click Manage articles
(
) in the sidebar.Your All articles list opens by default.
- Click Filters, then select Management permission.
- Select a specific management permission from the list.
A list of articles with that management permission appears.
- If you would like to save your list, click Save search as list.
Viewing a management permission and where it is applied
When you view a custom management permission, you can access a list of all articles where that management permission is applied.
- In Knowledge admin, click User permissions
(
) in the sidebar. - Click Management permissions in the sidebar.
- Click any management permission to view that permission.
- Under Permission name, click Applies to these articles to view the list
of articles where the selected management permission is applied.
