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Browsers supported by the help center and Guide



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Jennifer Rowe

Zendesk Documentation Team

Edited Jun 21, 2024


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4 comments

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David Roi

Zendesk Customer Care

Hi Jennifer,

Wish to confirm the above “Note”, it is recording as “ need to use one of our mobile apps”, I want to confirm, what the mobile app is?

Thanks in advance

Best regards

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Firefox latest version and your system doesn't work. asking me too login

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Christine

Zendesk Engineering

Hi Daniel,

I have created a ticket on your behalf so I can investigate further. Kindly check your email for updates! Thanks!

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Hello,

we have a customer which is not able to login via Firefox with enabled "Enhanced Tracking Protection". He does not see any error Message.

When clicking on Login, then nothing happens in the GUI.
It "reloads" the site and adds the "return_to" to the URL.
Also Firefox blocks a "wthout_frame.js". 

Maybe you are able to add a error message for this?

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