Monitoring your account status with the Zendesk Status page

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4 Comments

  • Heather Rommel
    Community Moderator
    The Product Manager Whisperer - 2021

    Hi Zendesk team! Has there been any movement so we can ingest your status page and update our own status page with our domain-specific status? We'd like to grab it from Zendesk and whitelabel it so our customers know if our support system is down to reduce the number of contacts around this.

    Thanks!

    0
  • Gaurav Shinde

    Is it possible for zendesk to share if status.zendesk.com an inhouse developed product or using a third party tool in the backend? if third party can you share which tool ?

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  • Heather Rommel
    Community Moderator
    The Product Manager Whisperer - 2021

    Annnnd the award for speed reading and missing it goes to... me!

    Thank you @... for pointing it out:

    https://developer.zendesk.com/rest_api/docs/status-api/status_api 

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  • Michael Froeming
    Zendesk Customer Care
    Hi Gaurav,
     
    We're using our own API for that page. It's the Status API as documented here: https://developer.zendesk.com/api-reference/status_api/status_api/.
    0

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