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I am on the finance team, how do I update our Zendesk account billing details?



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Elissa Tikalsky

Zendesk Digital Resources Team

Edited Jan 22, 2024


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Most third party products allow the finance department to manage all parts relating to finance, of which managing payment details is of utmost importance.  There's an argument in some cases that the Owner should not have access to the payment details, which is why the role of a billing/payments administrator is important.   Is this a feature in your product pipeline?

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Shawna James

Community Product Feedback Specialist

Hey Scott, thank you so much for taking the time to provide us with your feedback here. I wanted to point you in the direction of our product feedback forum where we collect product feedback and where our PM’s review feedback from our customers. We would greatly appreciate you using this forum to share your feedback with us for better visibility. Here is our product feedback template to get you started. Thank you!

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