Can I sign into my account using a secondary email address?

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  • Teresa Goodnough

    Hi, need to know as soon as possible. Can you report out on a user's primary and secondary email address? If so how?


  • Christine
    Zendesk Engineering
    Hi Teresa,

    For Professional plans and above, accounts come with basic data export functionality. Any account admin can export a list of users in an XML or JSON format. This option will export all user data, but once the file is downloaded, you can manually filter it with software like Excel or Google Sheets. 

    The exported data will include both primary and secondary email addresses.

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