Embedded voice in Talk enables you to add a digital line and embed a call button in your mobile app so your customers can call you seamlessly and immediately, without leaving the app. In this article, you'll learn about how to configure a call button for an app created using the Mobile SDK.
If you're looking for information about how to add a call button to your Web Widget (Classic), see Configuring Zendesk Talk settings for Web Widget (Classic).
Before you start, you must have created a digital line to associate with the call button. For more information, see Adding a Talk digital line.
To add a call button to your mobile app
- In your mobile app, use the information in the Talk SDK for Android and Talk SDK for iOS documentation to integrate a call button into your app’s code and link it to one of your digital lines using its nickname. For help with digital lines, see Understanding Talk Embedded voice.