Question
How do I link my Legacy Zendesk Chat account with my Zendesk Support account?
Answer
- Sign into your Zendesk Support account and use the product tray to open the Chat product.
- On the Zendesk Chat sign-in page, enter your credentials and Sign in.
- Follow the instructions on-screen to complete your setup.
Note: If your account was created after January 31, 2021 Chat is already included as part of your Zendesk Suite plan.
If by mistake you have created a new account, contact Zendesk Customer Support.
4 Comments
how to select a Zendesk subdomain name?
It appears that you already raised a ticket with us related to this. Kindly check your email for more information. Thanks!
I don't see anything about my Subdomain in either my old account or my new account...
Hi Mary, I'll raise a ticket on your behalf so we can check this for you. You'll receive an update shortly. Thanks!
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