If you have created saved article lists, you can delete any list as needed and you can duplicate any list to create a copy of it. You can also share or unshare a saved articles list with all Guide admins.
You must be a Guide admin to share, unshare, delete, or duplicate an article list.
Sharing and unsharing a saved article list
If you created a saved article list, you can share your saved list with all Guide admins. Shared lists will be available to anyone who can access article lists. If you want to unshare a list, you can remove the shared list. When you remove a shared list, the list is no longer available as a shared list, but is still available as a saved list.
To share a saved article list
- In Knowledge admin, click Manage articles
(
) in the sidebar.
- In the left sidebar > Saved lists, select the list you want to share.
- In the Save list drop-down menu, click Share list.
- In the Share list dialog, click Share list to confirm.
The list is shared and a label appears beside the name of the list, indicating that it is shared. The list is available to anyone who can access article lists.
To remove (or unshare) a shared list
-
In Knowledge admin, click Manage articles
(
) in the sidebar..
- In the left sidebar Shared lists, select the name of the list you want to unshare.
- In the Save list drop-down menu, click Remove shared list.
The article list is no longer available as a shared list.
Deleting a saved article list
If you created saved article lists, you can delete any list as needed.
To delete an article list
- In Knowledge admin, click Manage articles
(
) in the sidebar.
- In the left sidebar Saved lists, select the name of the list you want to delete.
- In the Save list drop-down menu, click Delete list.
The article list is removed from your saved lists.
Duplicating a saved article list
If you created saved article lists, you can duplicate any saved list and modify it.
To duplicate an article list
- In Knowledge admin, click Manage articles
(
) in the sidebar.
- In the left sidebar, select the name of the list you want to duplicate.
- In the Save list drop-down menu, click Duplicate list.
- Name your new list, then click Save as new list.
The duplicated article list appears in your saved lists.