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Viewing the HTML and original source for incoming tickets



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Jennifer Rowe

Zendesk Documentation Team

Edited May 07, 2025


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13 comments

Glad to hear it's working again, Raphael!

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Corrected since (it was a short-time period bug)

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Seems not working anymore (or bugging) for e-mails coming from a light agent and becoming "private notes" 

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