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All Suites Team, Growth, Professional, Enterprise, or Enterprise Plus
Support Team, Professional, or Enterprise

You can print a printer-friendly version of any ticket. You can print individual tickets only; there is no bulk printing option. On Zendesk Suite Professional plans and above, you can also print side conversations from any channel.

To print a ticket

  1. Open the ticket that you want to print.

  2. Click the Ticket options menu in the upper right, then select Print ticket.

    A printer-friendly version of the ticket opens.

  3. Click Print.

    A version of the ticket prints, showing all ticket fields that have values. Fields that do not have values are not printed.

    Note: If you've re-ordered ticket fields in Admin Center, see What order are ticket fields displayed on the printer-friendly version of a ticket?.

To print a side conversation (Suite Professional and above only)

  1. In a ticket, open the context panel and click the Side conversations () icon.
  2. Click a side conversation to open it.

  3. Click the options menu in the upper right, then select Print.

    A printer-friendly version of the side conversation opens.

  4. Click Print.
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