Customizing the logo return URL in your help center

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  • Chad Susa


    Wondering how to change the alt text from Home for the Help Centre Logo?

    I've tried:

    <div class="logo">
     {{#link 'help_center'}}
      <img src="{{settings.logo}}" alt="IT Demo" />

    But no luck. Is this possible? I'd still like to use the standard {{settings logo}} placeholder so I can simply upload brand logos from the edit page (not have to upload them as new assets every time).


  • Tal


    how can I tell what is the correct path-to-image?

    after I have already uploaded the image to my assets?

  • Landry Norman

    Chad Susa you can just add the 

    <a href="http://new_url">

    in place of the current link conditions while keeping the image source from the settings.

  • Dave Dyson
    Thanks for sharing this answer, Landry!
  • Wilhelm Lenz


    I am trying to replace the logo from the script.js. I have different logos in the assets folder that I want to output depending on the URL parameters. Checking for parameters works, but unfortunately the logo image is not displayed to me because when I ask for the logo from the assets folder, the code is processed weirdly. Can someone help me?



    And this is what comes out

  • Greg Katechis
    Zendesk Developer Advocacy

    Hi Wilhelm! The reason that you're running into this issue is because assets can't be called from the script.js file. If you're adding it via JS, they can only be called from the template itself. We note that in our documentation here. You can instead move that function into a script tag on the header template and you should be all set!


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