Explore recipe: Finding the first assignee for a ticket

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2 Comments

  • Ben Singer

    Hi team,

    Is it possible to find all assignees for a ticket?

    Thanks,

    Ben

    1
  • Brett Bowser
    Zendesk Community Manager

    Hey Ben,

    You should be able to report on this using the Ticket Updates dataset along with the Update Ticket Assignee attribute. This recipe may help: Explore recipe: Total number of assignments

    0

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