Suspension of emails from system users (mail-daemon@, postmaster@)

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2 Comments

  • Matt Woodward

    "Add the email address to your allowlist." doesn't work for noreply addresses, per your allowlist documentation. I haven't tried it. Which is right?

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  • Admin

    Why can’t this be configurable? Having a system account would be fairly common for users so why not give the account owner the option choose?
    This blocks a key workflow for us, making it very hard for us to sustain unsuspending tickets when the whole point of using Zendesk is to automate our workflows.

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