How can I bulk delete spam tickets in Zendesk?

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1 Comments

  • Devan - Community Manager
    Zendesk Community Manager

    Hello @...,

    You can find the option to grant agents these permissions under the Admin icon, select Settings > Agents, then click Agents Can Delete Tickets. For further help, see Enabling agents delete tickets. Let us know if this doesn't prove useful, and we'll be happy to assist. 

    Best regards. 

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