Analyzing community activity without Explore

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7 Comments

  • 'Scott Gilbert'

    Hi Nicole - can you pls let me know if there is any news on when Gather datasets will be added to Explore? 

     

    4
  • Christopher Stallone

    Do views include views of the landing page or specifically posts only?

    0
  • Michael Froeming
    Zendesk Customer Care

    Hi Christopher,

    It's views for specific posts only.

    Michael Froeming | Senior Customer Advocacy Specialist

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    0
  • Emanuel Maxim

    Hi,

    Is it possible to export (Excel/CSV) the underlying data from the Community dashboard?

    Thank you

    0
  • Aubree
    Zendesk Customer Care

    Hi Emanuel, 

    The Community tab on the Native Reporting page does not have the export option.

    0
  • Shivani Bhatt

    Hi,

    Can I see the number of 'answered' posts for a date range (e.g., month or week)?

    0
  • Brett Bowser
    Zendesk Community Manager
    Hey Shivani,
     
    You could use the Help Center API to pull all community posts and then filter by the answered status. More information here: Help Center API - Posts
     
    I wasn't able to find a way to do this outside of the API so hopefully the above points you in the right direction!
    0

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