About search engine optimization (SEO) in your help center

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  • Heather Firth

    I have tried to access our sitemap, but the link doesn't work. I get the page cannot be found error. Has the location changed, or are there any configuration options that might change this?

  • Dave Dyson
    Hi Heather –
    Just to confirm, you've tried https://{your subdomain}.zendesk.com/hc/sitemap.xml, and that's not working?
  • Ronja Sindek


    our SEO-Monitoring Tool told us different problems we should optimize. One is, that we have many <images> without the necessary <alt> tag, it turns out, that the profile-pictures don´t have the alt-tag. Zendesk should change this.

  • John E


    One of our SEO concerns is the incomplete HREFLANG tag associated with our Help Center.  We do not utilize the multiple language features of the Help Center.  

    Is there a way to modify the templates or code of the Help Center to remove or change the details of this tag?

    <link rel="alternate" hreflang="en" href="https://help.pyramydair.com/hc/en-us/articles/{article_title}/>
  • Gregg Temperley

    This article mentions Canonicalization but the guide admin panel doesn't seem to offer the ability to use this type of tag.

    Where do we set these up?


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