Question
What is my Zendesk subdomain?
Answer
Your subdomain is a unique identifier of your Zendesk account, which appears before .zendesk.com
in your account URL. There are a few ways to find it:
Support Admin home page
You can find the subdomain of your account on the Support Admin home page.
Check your URL
If you didn't enable the host-mapping feature in Zendesk, your subdomain is in your account URL, after https://
and before .zendesk.com
. For example, in this URL: https://yoursubdomain.zendesk.com
, the subdomain is yoursubdomain
.
Select a subdomain
If you recently logged into your account, select the button below to determine your subdomain for you:
Request an email
Get a list of Zendesk subdomains associated with your email address from the login reminder page. Type your email address, and you will receive your subdomain via email. Check your inbox's spam folder if you don't receive the email. Alternatively, this means there is no account with the chosen email address.