Explore recipe: End users that logged in over the last 30 days

What's my plan?

Suite

Professional, Enterprise, or Enterprise Plus

Support with

Explore Professional or Enterprise

This report provides a quick way to see your end users' last login timestamp over the last 30 days.

This article includes the following topics:

• What you'll need
• Creating the report

What you'll need

Skill level: Beginner

Time required: 10 mins

• Zendesk Explore Professional or Enterprise
• Editor or Admin permissions (see Giving agents access to Explore)
• Ticket and agent data in Zendesk Support

Creating the report

1. In Zendesk Explore, click the reports ( ) icon.
2. In the Reports library, click New report.
3. On the Select a dataset page, click Support > Support - Tickets, then click Start report. The report builder opens.
4. In the Metrics section, click Add.
5. From the list of metrics, choose Users and organizations > End-users, then click Apply. 
6. In the Rows section, click Add and select:
   • Time - Requester last sign-in > Requester sign-in - Timestamp
   • Requester/user > Requester name 
7. Filter the Requester sign-in - Timestamp attribute to a 30-day window by clicking on it and selecting Edit date ranges.
8. Choose Advanced and set the date range to 30 days in the past, then select Apply.
9. Click the New report title text and replace it with a title of your own.
10. Finally, click Save.