The Zendesk trial tasks you can do depends on what Zendesk plan you have. If you have a Zendesk Support Professional trial account, follow the Zendesk Support link below. If you have a Zendesk Suite Professional trial account, follow the Zendesk Suite link below. 

Zendesk Support

You can learn about these things:

  • Your account
  • Ticketing system
  • Agent productivity
  • Apps and integrations
  • Learn more about Zendesk
  • Set up and go live
  • Extend your trial

Get started

Zendesk Suite

You can learn about these things:

  • Update your email footer
  • Add an auto-response
  • Add team members
  • Connect your support email 
  • Solve a test ticket 
  • Wrapping up

Get started

Tip: For Zendesk Suite, admins can use Agent Home to track progress on completing trial tasks. 

Powered by Zendesk