Issue symptoms
When I use the drill in function on my report, I receive the following error: An error occurred. Contact Zendesk Customer Support (error code 5).
Resolution steps
This error indicates that something went wrong when trying to execute a function in Explore. Clear your cache and cookies to rule out browser issues.
If the issue does not resolve, contact Zendesk Customer Support.
1 Comments
I have seen this issue occur when you are viewing a dashboard in edit mode or you have made changes and have not published the updated changes. Try publishing the changes to the dashboard and access the published dashboard from the dashboard library and you should be able to drill in.
Please sign in to leave a comment.