Location: Zendesk QA > Settings
These settings apply only to Zendesk QA customers who have not yet been migrated and are still using the Klaus app for sign-in. Before creating a new connection, contact your Zendesk Sales Representative.
You may have different help desk instances for various workspaces. Admins, account managers, and workspace managers can connect a help desk to a workspace for ticket reviews.
To manually add a help desk connection to a specific workspace
- In Zendesk QA, click your profile icon in the bottom-left corner.
- Select Users, bots, and Workspaces.
- Choose the workspace you want to connect to the help desk.
- Under the selected workspace, click Connections.
- Click Attach connection at the top.
- Select your desired help desk connection from the dropdown menu.
- Click Attach connection.