| Add-on | AI agents - Advanced |
Every response made by an UltimateGPT block is registered in the Conversation Logs and it's necessary to understand if the AI agent correctly informed the visitors, to ensure a better customer experience. A way of verifying the UltimateGPT response given whenever the UltimateGPT block was triggered, is to "Share feedback" of the UltimateGPT response with us in order to validate the quality and accuracy of the response.
How to "Share feedback" of the UltimateGPT responses?
1. In Conversation Logs, click in + Add Filter > UltimateGPT and apply to only show conversations where UltimateGPT is Used and Feedback Not Shared:
2. Choose a Conversation Log to analyze and Share feedback in the UltimateGPT Response generated status row:
Depending on the UltimateGPT response status of each Conversation Log, it's possible to share different feedbacks in the "Share Feedback" drawer:
| Scenario | Feedback Options |
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Inside the UltimateGPT row Details drawer, you can identify all information regarding the UltimateGPT behavior, such as the Status, the Response, Feedback shared, the Context (task classification and Knowledge Search rule) and Citations.
The feedback collected will be useful and helpful for our AI researchers to make improvements to UltimateGPT.
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