SUMMARY

October 27, 2025 17:25 UTC | October 27, 2025 10:25 AM PT

Our engineers have confirmed the issues impacting Help Center ticket submissions are resolved. Thank you for your patience.

October 27, 2025 16:55 UTC | October 27, 2025 09:55 AM PT

We have observed a reduction in the errors affecting Help Center ticket submissions. Our engineers are actively working on a complete resolution and will provide further updates once the issue is fully resolved. Please contact us if you continue to experience any difficulties.

October 27, 2025 16:12 UTC | October 27, 2025 09:12 AM PT

We are aware of an issue that is impacting end-user ticket submission on the Requests page in the Knowledge Help Center. We are actively investigating and will provide you with an update as soon as possible.

FOR MORE INFORMATION

For current system status information about Zendesk and specific impacts to your account, visit our system status page. You can follow this article to be notified when our post-mortem report is published. If you have additional questions about this incident, contact Zendesk customer support.