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Ranking custom fields together with standard fields?



Posted Jan 16, 2024

I found now way to mix ranking standard with custom fields? Yes I can group fields but does not reflect on data input mask for users.


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Dane

Zendesk Engineering

Can you further elaborate your goal here?

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if you add a new lead in this mask there are standard fields and custom fields. But custom fields are only below standard fields.

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Dane

Zendesk Engineering

Hi Christian,
 
I see, the custom fields is only available on the Additional Fields category. It can only be organized based on the position of other custom fields.

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