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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      Chat Widget Auth - Forbidden - Secret invalid
      Hi, I am having trouble getting Authentication working for the chat widget according to these instructions:

      Posted Nov 17, 2021 · Adam Cunliffe

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      Search API - empty results
      I'm using Search API to fetch a list of tickets. Then I delete the first 100 tickets via the API (destroy_many). When pe...

      Posted Mar 23, 2021 · Glenn

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      Sarching for issues containing one term or another
      Hello! Is it possible to use the API to search for tickets containing one term or another? For instance, I would like to...

      Posted Dec 20, 2024 · Leandro Pelorosso

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      Which API to use to create a new ticket in Zendesk with a customized ticket created_at time and have SLA support?
      I would like to create a new ticket in Zendesk with a passed time as a created_at time and I also need Total resolution ...

      Posted Dec 21, 2024 · Xiangyu Meng

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      Notification of Zendesk Error Message Change and Request for Unique Error Code
      Hi All, Recently there was change in error message returned by Zendesk when a profile is processed. (Error message "T...

      Posted Dec 23, 2024 · Bindu Madhavi Kamineni

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      Webhook does not receive passcontrol events from zd:agentWorkspace.
      I created a Switchboard with a custom Switchboard integration (as the default integration) and the "zd:agentWorkspace" a...

      Posted Oct 02, 2023 · Kostas Setzas

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      How to use /ping/redirect_to_account endpoint?
      I noticed that Zendesk allows some redirection through

      Posted Dec 16, 2024 · Mgsy HackerOne

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      problem with fetching unique articles in category
      Hello, im doing integration for fetching zendesk articles within a given category. Problem is that i cannot see a effiti...

      Posted Dec 07, 2024 · Piotr Pilat

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      Help Center - Theme Import Timeout Error
      HI! I’m working with Zendesk Help Center to create a custom Help Center and personalize the UI by customizing the theme ...

      Posted Nov 26, 2024 · Enrico Monte

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      Auto populate end-user accounts (external CRMs or tools)
      Is there a feature or a support app I can build in Zendesk as a button or link to auto populate end-user accounts on a s...

      Posted Dec 12, 2024 · Ronel Vargas

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